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Why does it matter?

Sound labour relations at the workplace can bring benefits in terms of productivity, reduced conflicts and disputes, improved job satisfaction, and improved decision-making on matters of mutual concern to management and workers.

International labour standards provide the main guiding principles for this curriculum, notably with respect to freedom of association and the effective recognition of the right to collective bargaining, but also other instruments designed to facilitate cooperation, communication and conflict management at the workplace.

Translating those principles – and the body of knowledge developed by the ILO through its research – into practices at the workplace in its member States is a key challenge for the ILO’s development cooperation activities. This toolkit is the result of decades of work of the ILO and its training centre in the design and delivery of capacity building activities for workers, employers and government representatives.

What can you find in the toolkit?

A full spectrum of training activities covering the range of industrial relations topic such as collective bargaining, workplace cooperation, grievance handling, negotiation skills. In addition, PowerPoint presentations, quizzes, icebreakers, games that can you can use to deliver up to date and interactive training sessions that will elicit interest from the audience.

 What can I do with the toolkit?

Better design your training activities, rely on well-proven training methodologies, get inspired by what has been used by ILO in the field of industrial relations, get acquaintance with ILO standards. To summarize: ideas and tools to train more people more effectively on industrial relations and therefore promote the Decent Work Agenda.

How can I access the toolkit?

If you are already register on the ITCILO Ecampus, you can access the toolkit directly by clicking on the following link



If you have never used the ecampus before, first create your own account at: https://ecampus.itcilo.org/.

Then click on “find courses” and type “Industrial Relations Global toolkit” or use the link provided above.