FAQ for Participants

How do I log into E-Campus?

I don't know my E-Campus username/password

How can I retrieve my password?

How do I change my E-Campus password

How do I enroll on an E-Campus course?

How do I access my profile in E-Campus and change settings?


How do I log into E-Campus?

Go to http://ecampus.itcilo.org, and insert your username and password in the corresponding fields on top-right of the page, and press the login button. If you don't have an account yet, please register by clicking on the "Register" button (top-right of the page) and follow the instructions provided.

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I don't know my E-Campus username/password

If you are new to the E-Campus:

Follow the registration link on top of the page in http://ecampus.itcilo.org, fill the form choosing your own username and password and putting a valid email. Your account will be activated once ecampus personal review your registration, you will receive an email once your account is active.

Note: If you are a current or past participant in any course offered by ITC-ILO please use the same email you used for communication with the centre since the email is used for identification on our participants' database.

If you already registered but forgot your password:

You can reset your password following the link "forgot password” on top of the page http://ecampus.itcilo.org and following the instructions.

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How can I retrieve my password?

If you forgot your password, please click on "Forgot password?", you will be asked to provide either username or email address and you will receive an automatic email with the instructions to set a new password.

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How do I change my E-Campus password?

You can change your password by entering into your course, then click on My Profile Settings->Change Password. Fill in the form with your current password and the new one.

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How do I enroll in an E-Campus course?

There are different ways of enrolling into a course depending on the modality and type of course. In general the procedure for enrollment is indicated in each course information pages.

Log into E-Campus, and select the course you are interested in either by going through the main menu on the homepage (Areas of Expertise or Learning Modalities) or by following the link Courses Catalogue on top of the homepage.

Next to the course title you will find an APPLY button: it links you to the ITC ILO registration form to be filled in thoroughly. Your application will follow the standard ITC ILO recruitment procedure. If /when you are admitted to a course, you will be enrolled into the platform by course managers.

For free courses next to the course summary you will find an ENTER button: click to access the course.

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How do I access my profile and change settings?

It is possible to customize your user profile (i.e. upload a photo, add additional details...). To do so, please log in into the platform and access your profile from the right menu, "My profile settings" block, click on "Edit profile".

Once you complete the editing, click "Update profile" at the bottom of the page.

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How should I behave in a forum?

Forums are useful places to receive information, discuss topics with peers/tutors and ask questions related to your course. It is important to show respect during the communication. Contributions are in the public domain and 'committed to posterity'. E-Campus forum posts will not be made available outside the institution however. So you should not flinch from being honest, controversial and passionate, but keep your comments on topic and avoid making personal remarks.

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Browser support

  • Google Chrome (minimum version: 30.0, Recommended version: Latest)
  • Mozilla Firefox (minimum version: 25.0, Recommended version: Latest)
  • Safari (minimum version: 6, Recommended version: Latest)  
  • Microsoft Internet explorer (minimum version: 8*, Recommended version: 9 or Latest). Version 10 is required for drag-and-drop upload of content from outside the browser.

* IE 8 support is limited, the E-Campus can be browsed but some capabilities may be unavailable.

Please note the E-campus works better with Google Chrome or Mozilla Firefox.

Screen reader support

  • Microsoft Internet Explorer, Jaws. (minimum version: 15, Recommended version: Latest)
  • Mozilla Firefox, NVDA. (minimum version: 2014.1, Recommended version: Latest)

Additional software

Adobe Flash Player may be needed to view the interactive lessons. (Download for free at https://get.adobe.com/flashplayer).

Adobe Reader is required to view the pdf files. (Download for free at https://get.adobe.com/reader/).

Microsoft Office (Windows or Apple version) or Open Office.

Last modified: Monday, 20 March 2017, 10:12 AM